It is very important that you keep us informed of any changes in your address. This allows us to keep in contact with you and ensures continuity of your pension payments. If post we send you is returned undelivered we may need to temporarily suspend your pension for security purposes until you get in touch with us.  Please advise us of any changes in your address by using the tear off slip on your pension payslip, writing to the Pensions Service Centre or telephoning the helpline.

We may need to contact you by phone so you should keep us informed of your telephone number, particularly if you are ex-directory.

If you wish to change the bank where we pay your pension, you should complete the form below. Please note that payroll is run in the middle of each month so changes may not be applied until the following month.