If you have been invested in standard Life’s Sterling fund, you will know that market conditions led to a sudden fall in the Sterling Fund's value by 4.8% on 14 January this year. This was because the Fund invested partly in asset-backed securities. Standard Life acknowledged that many investors were not aware of the risks of this investment strategy and that these risks had not been clearly spelt out in some of the literature published by Standard Life.

Standard Life subsequently made a payment from its shareholder funds into the Sterling Fund so as to increase the unit price to the level that would have applied if the 4.8% reduction had not taken place.

Despite this action Standard Life are concerned that some investors may feel that they still have grounds for a complaint in which case Standard Life have said that investors can call them on 0845 278 5679, or write to the following address, explaining the nature of their complaint:
 
John Gill
Managing Director
CR Response Team
Standard Life Assurance Limited
30 Lothian Road
Edinburgh
EH1 2DH

Please contact Standard Life directly if you wish to pursue this matter.

 

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